1. Introduction
AscentDevs (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you:
Visit our website
Engage our services
Use our software, applications, or SaaS products
Communicate with us
Interact with AI-powered features developed or operated by us
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in the following categories:
2.1 Information You Provide Directly
Name
Email address
Company name
Billing details
Project requirements
Documents and files shared for project execution
2.2 Automatically Collected Information
When you visit our website:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring URLs
Cookies and tracking identifiers
2.3 Client & SaaS Data
If you use software or platforms built or operated by us, we may process:
User account information
Uploaded files
Application usage data
Log data
Technical metadata
2.4 AI & Automation Data
For AI-powered solutions:
Input prompts
Uploaded content
Generated outputs
System logs
We do not use client data to train AI models unless explicitly agreed in writing.
3. How We Use Your Information
We use collected data to:
Provide and improve our services
Execute client projects
Communicate with you
Send invoices and process payments
Respond to inquiries
Improve website performance
Maintain security
Comply with legal obligations
Prevent fraud and misuse
We do not sell personal data.
4. Legal Basis for Processing (Where Applicable)
Depending on jurisdiction, we process data under:
Consent
Contractual necessity
Legal obligation
Legitimate business interest
5. Data Sharing & Disclosure
We may share information with:
5.1 Service Providers
Cloud hosting providers
Payment processors
Email service providers
Analytics providers
Infrastructure partners
These providers are contractually obligated to protect your data.
5.2 Legal Requirements
We may disclose data if required to:
Comply with laws
Respond to court orders
Protect rights and safety
Enforce agreements
We do not sell or rent your personal information to third parties.
6. Data Retention
We retain personal data only as long as necessary for:
Project completion
Legal compliance
Contract enforcement
Business record-keeping
Upon termination of services, data may be deleted unless retention is required by law.
Clients may request data deletion subject to contractual obligations.
7. Data Security
We implement reasonable technical and organizational safeguards including:
Encrypted communication (HTTPS)
Secure cloud infrastructure
Access control policies
Authentication mechanisms
Limited internal data access
However, no system is 100% secure. Users acknowledge inherent risks of internet transmission.
8. Cookies & Tracking Technologies
Our website may use:
Essential cookies
Analytics cookies
Performance cookies
Cookies help us:
Improve user experience
Analyze website traffic
Enhance performance
Users can disable cookies via browser settings.
9. International Data Transfers
If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
We take reasonable steps to ensure adequate protection in cross-border transfers.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request data portability
To exercise your rights, contact us at info@ascentdevs.in.
We may require identity verification before fulfilling requests.
11. Client Data Ownership
For custom development projects:
Clients retain ownership of their proprietary data.
We act as a data processor where applicable.
Data is handled solely for contractual purposes.
For SaaS platforms operated by us:
Users retain ownership of content they upload.
We process data only to provide platform functionality.
12. Children’s Privacy
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Users should review their respective policies.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on our website with a revised effective date.
Continued use of our services indicates acceptance of the updated policy.
15. Contact Information
For privacy-related inquiries, email us at: info@ascentdevs.in